Cancellation & Refund Policy

To secure and confirm any accommodation booking at The Woolshed at Jondaryan’s Caravan, Camping, and Accommodation Park, full payment must be received upon booking, prior to your arrival. Any bookings without full payment will not be secured and confirmed, and availability is not guaranteed.

Any accommodation bookings made within the dates of an event showcasing at The Woolshed at Jondaryan, the same policy applies. Along with the accommodation payment required prior to arrival – entry tickets to the event must be pre purchased for each person staying onsite. Bookings that fall during event dates will not be taken without payment for both accommodation and event entry tickets.

Cancellations and Refunds:

15 day’s notice (or more) of arrival date
Cancelled accommodation bookings will receive a refund

14 day’s notice (or less) of arrival date
Cancelled accommodation bookings will be offered a change of date, or a refund of 50%

Less than 48 hours prior to arrival date
No refund will be given

No show
No refund will be given

The Woolshed at Jondaryan cannot be held responsible for external environmental conditions outside our control. If you cancel your booking due to bad weather you will not be offered a refund. In the case of flooding or other severe weather conditions, bookings will only be offered a refund if the establishment cannot safely be open for business.

Any special requests for refunds outside of the above details must be addressed to and approved by management of The Woolshed at Jondaryan.

Approved refunds may take up to 2 weeks to process.

Any unruly behaviour, inappropriate acts, or breach of the onsite conditions and regulations that result in the patron being asked to leave the premises – no refund will be given.

Gift Vouchers:

Gift Certificates are valid for use for 12 months from the date of purchase. If certificates are not used within 12 months of purchase date there will be no refund given. If you wish to be refunded for an unused gift certificate (within 12 months of purchase date) please contact us at info@jondaryanwoolshed.com.au to arrange the refund. Refunds can only be processed on the same credit card that the purchase was originally made. Used or partially used Gift Certificates cannot be refunded.