Conditions of Stay

Conditions of Stay

The Jondaryan Woolshed property is owned by Toowoomba Regional Council and operated by Jondaryan Woolshed Pty Ltd. It is a museum complex housing the heritage listed woolshed and also provides onsite accommodation options courtesy to our guests. All styles of accommodation are considered "family friendly”. 

Payment Information:

  • Full payment is required at the time of bookings to guarantee the booking. 
  • All Accommodation bookings include complimentary admission to the museum and heritage listed Woolshed which is open daily 8:30am to 4:30pm.
  • Higher Tariffs/rates apply over festival periods. 

 

Cancellations and Refunds for Accommodation 

  • 15 days notice (or more) of arrival | Offer of change of date or full refund.
  • 14 days notice (or less) of arrival date | Offer of change of date or refund of 50% 
  • Less than 48 hours prior to arrival date | Offer of change of date or NO refund 
  • No Show – NO refund will be given 
  • Early Departure – NO refunds 

 

Any unruly behaviour, inappropriate acts, or breach of the onsite conditions and regulations that result in the patron being asked to leave the premises – no refund will be given. 

Refunds will be processed on the same credit card that the purchase was originally made. 

The Jondaryan Woolshed cannot be held responsible for external environmental conditions outside our control. If you cancel your booking due to bad weather you will not be offered a refund. In the case of flooding or other severe weather conditions, bookings will only be offered a refund if the establishment cannot safely be open for business. 

Any special requests for refunds outside of the above details must be addressed to and approved by management of Jondaryan Woolshed. Approved refunds may take up to two weeks to process. 

 

Check-in, Check-out 

Check in is after 2pm (1400 hrs) at Reception (Entrance 1). Late arrivals after 4:30pm check-in with the After-Hours Caretaker (Entrance 2). Check out is strictly 10am (1000 hrs) Late check-outs may be charged at an additional nights accommodation and are to be pre-arranged through reception. 

 

Keys 

Upon departure, all keys to be returned to Reception or placed in the Key Return Box on exit. 

Keys that are not returned will be charged to the credit card supplied at $40.00 each key. 

 

Alcohol, Behaviour & Additional Charges 

All guests have a right to the peaceful and quiet enjoyment of their site. Excessive noise, unruly behaviour, drunkenness or bad language is not tolerated in our park. (Quiet time curfew after 9:30pm).

Alcohol may be consumed responsibly and in moderation by adults on your site or in BBQ area. Management reserves the right to evict any person/s from the premises immediately and without notice, or refund for any disturbances or unruly behaviour causing disruption to other guests. This may result in charges to the site user. These conditions are in conjunction with the conditions stated in the park map, at time of check-in or on acceptance of keys, and as deemed necessary by the Management. 

Only the designated person/s at the time of check-in, are permitted to stay in the accommodation, any additions to this will be charged for the duration of the booking.

 

Cleaning 

Sites and Accommodation must be left in a clean & tidy condition on departure, to avoid additional cleaning charges. No mechanical repairs to be carried out within the park without prior management approval. 

 

Smoking 

All buildings are non-smoking inside. Smoking is prohibited within 5 metres from building entrances. There is a designated smoking area outside with containers for butts. Any traces of residual smoke inside, or reminisce of butts outside will incur an additional cleaning charge of $200. 

 

Bunk Beds 

Please note for safety that children under the age of 9 are not allowed to sleep or play on the top bunks. 

 

Pets 

Although much loved, pets are not permitted within any buildings, eating areas or the museum grounds. The caravan and camping sites are pet friendly. Please refer to our Pet Policy. 

 

Fires 

Outside of fire ban periods, small contained fires are allowed in the non-powered camping area only but is dependent on winds and drought conditions at the time. 

Management reserves the right to initiate a private property fire ban above those imposed by government authorities. Check with Reception at time of check-in for current status. 

 

Speed Limit 

To assist to keep our guests and children safe, the speed limit is walking pace, 5km/hr at all times. 

 

Caravan Parking 

All caravans and camper trailers should be capable of being readily moved at all times and are to be parked with the draw bar facing the roadway. 

 

Changes & Interpretation 

We will not be responsible for any interpretation or misunderstanding about the premises booked and our cancellation policy will apply. Terms & Conditions are subject to change without notification. While individual cabins/sites can be booked and all efforts of management will be made to maintain the booking for the cabin/site chosen, management do not guarantee the allocation of any specific cabin/site. 

 

Liability 

Management are not liable to guests or third parties for any personal injury loss or damage. The Principal occupant must be over 18 and is responsible for their children’s and visitors actions. Guests must ensure that property and valuables are stored securely at all times.